Job Title

Remarketing Specialist I-II

Job Family

Job Description

What starts with YOU, moves the world!

Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Remarketing Specialist based at our Greenville, NC.

What you will do :

• Manage the End of Lease process for assigned customers and / or dealers.
• Effectively coordinate final lease inspections and negotiate with dealers / customers to gain agreement and collect end of lease repair and overtime charges due.
• Manage the timely pickup of off lease and buy back units from customers and dealers.
• Load remarketing system with pictures and condition reports to allow for efficient sale of returned units.
• Prepare bid forms and other required account specific paperwork for the return process.
• Work closely with the dealer network to ensure policies are being followed.
• Review returns condition data and make recommendations for continuous improvement.
• Communicate any product issues or service-related issues to the Remarketing Manager.

Who you are :

• Thrives in a fast-paced environment and can pivot easily.
• Excellent organizational and time management skills to manage multiple accounts, projects, and priorities simultaneously.
• Customer centric minded. Someone willing to go the extra mile to meet and exceed customer expectations.
• Someone who is passionate about products and can influence others with their knowledge about material handling.
• Articulate and informative communicator / writer that can comfortably converse and present to all levels of clientele. As well as problem solve and internally communicate to get initiatives accomplished.

What you will need :

The minimum experience and formal training for this position will be one of the following :

Level I :

• BS Degree Preferred
• 2 years’ work experience
• 6 years industry experience without degree

Level II :

• BS Degree Preferred
• 3 years work experience with Bachelors
• 7 years industry experience without degree

Skills, Experience & Abilities

• Proven ability to communicate and effectively negotiate with customer and dealers that results in win-win solutions to problems.
• Product -application knowledge including technical product and understanding of equipment maintenance operations and requirements.
• Familiarity with dealer service operations and processes.
• Complete knowledge of leasing and internal policies and procedures for remarketing.

Who we are :

HYG designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials.

As a global leader in the Materials Handling industry, HYG have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.

What we offer :

Hyster-Yale Group offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development.

A full benefits package : paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

LI-RITB

LI-HYBRID

Job ID

0901

Employment Type

Full time

Work Hours

Travel Required

0-10%

Primary Location

HYG US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

Relocation Assistance Available

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE / Minorities / Females / Veterans / Disabled

Last updated : 2024-04-24